Samsung ML-2010 Series Manual De Usuario

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S
OLVING
 P
ROBLEMS
5.13
5
Vertical lines
If black vertical streaks appear on the page:
• The drum inside the toner cartridge has probably been 
scratched. Install a new toner cartridge. 
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be 
dirty. Clean the LSU. See “Cleaning the Inside” on 
page 4.6. Contact your service representative.
Gray background
If the amount of background shading becomes 
unacceptable, the procedures below may fix the problem.
• Change to a lighter weight pages. See “Paper 
• Check the printer’s environment; very dry (low humidity) 
or high humidity (higher than 80% RH) conditions can 
increase the amount of background shading.
• Remove the old toner cartridge and install a new one. See 
Toner smear
• Clean the inside of the printer. See “Cleaning the Inside” 
• Check the paper type and quality. See “Paper 
• Remove the toner cartridge and install a new one. See 
Vertical repetitive 
defects
If marks repeatedly appear on the printed side of the page 
at even intervals:
• The toner cartridge may be damaged. Clean the inside of 
cleaning the inside of the printer, if you still have the same 
problems, install a new toner cartridge. See “Installing the 
• Parts of the printer may have toner on them. If the defects 
occur on the back of the page, the problem will likely 
correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service 
representative.
Problem
Solution