Samsung ML-2010 Series Manual De Usuario

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S
OLVING
 P
ROBLEMS
5.18
Common Windows Problems 
Note: Refer to Microsoft Windows 98, Me, 2000 or XP User’s Guide that came with your 
PC for further information on Windows error messages.
Common Macintosh Problems
Problem
Possible Cause and Solution
“File in Use” message 
appears during 
installation.
Exit all software applications. Remove all software from 
the StartUp Group, then restart Windows. Reinstall the 
printer software.
“General Protection 
Fault”, “Exception OE”, 
“Spool32”, or “Illegal 
Operation” messages 
appear.
Close all other applications, reboot Windows, and try 
printing again.
Problem
Possible Cause and Solution
There is described 
"driver not installed" 
at Product List 
Window after you 
click Add and Select 
USB.
• Software is not installed correctly. Reinstall the software. 
See Software User’s Guide.
• Make sure that you are using a high-quality cable.
Your product not 
listed at Product List 
Window after you 
click Add and Select 
USB.
• Make sure that the cables are connected correctly and the 
printer is turned on. 
• Make sure that the correct printer driver has been selected 
at Product List Window after you click Add and Select USB.