Samsung CLP-660 Series Manual De Usuario

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7.1   
<Troubleshooting>
7
 Troubleshooting
This chapter gives helpful information on what to do if you encounter a 
problem.
This chapter includes:
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. 
When a paper jam occurs, follow the steps outlined on page 7.1. 
• Follow the procedures on page 4.4. Ensure that the adjustable guides 
are positioned correctly.
• Do not overload the tray. Ensure that the paper level is below the 
paper capacity mark on the inside of the tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading. 
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media. (See "Setting the paper size and 
Clearing paper jams
When a paper jam occurs, the warning message appears on the display 
screen. Refer to the table below to locate and clear the paper jam.
Message
Location of jam
Go to
MP Tray 
Paper Jam 0
In the multi-purpose tray
Page 7.3
Tray 2 
Paper Jam 0
In the optional tray
Page 7.6
Paper Jam 0
Open/Close Door
In the paper feed area and 
inside the machine
Page 7.1, 
Page 7.4
Paper Jam 1
Open/Close Door
Inside the machine
Page 7.1, 
Page 7.4
Paper Jam 2
Check Inside
Inside the machine and in the 
exit area
Page 7.1, 
Page 7.5
Duplex Jam 0
Check Inside*
Inside the machine
Page 7.1
Note
The symbol * denotes an optional feature depending on 
machines.
Caution
To avoid tearing the paper, pull the jammed paper out gently 
and slowly. Follow the instructions in the following sections to 
clear the jam. 
In the paper feed area 
If paper is jammed in the paper feed area, follow the next steps to release 
the jammed paper. 
1
Using the handle, completely open the front cover. 
2
Carefully remove the paper by pulling in the direction as shown 
below. Go to step 7.
If you cannot find the jammed paper, or if there is any resistance 
removing the paper, stop pulling, and go to step 3.