Samsung SCX-4725FN Manual De Usuario

13.3   

<Troubleshooting>

Open the rear cover.

Pull the jammed paper out.

Inside of the machine is very hot. Take care when removing paper 
from the machine.

Close the rear cover. Printing automatically resumes.

By selecting the correct media types, most paper jams can be avoided. 
When a paper jam occurs, follow the steps outlined on page 13.1. 
• Follow the procedures on page 5.5. Ensure that the adjustable guides 

are positioned correctly.

• Do not overload the tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading. 
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media. See page 5.7.
• Ensure that the recommended print side of print media is facing up in the 

tray or manual tray.

Messages appear on the Smart Panel program window or the control panel 
display to indicate the machine’s status or errors. Refer to the tables below 
to understand the messages’ meaning and correct the problem if necessary. 
Messages and their meanings are listed in alphabetical order.

When you call for service, it is very convenient to tell the service 
representative the display message.

The machine has a 
communication 
problem.

Ask the sender to try 
again.

The front cover or 
rear cover is not 
securely latched.

Close the cover until it 
locks into place.

There is a serious 
problem in your 
machine.

Turn the machine off and 
back on. If the problem 
persists, please call for 
service.

The machine has 
received a fax from 
which is registered 
as a junk fax.

The received fax data will 
be deleted.
Reconfirm junk fax setup, 
see page 10.2.

Your machine 
cannot connect with 
the receiving fax 
machine or has lost 
contact because of a 
problem with the 
phone line.

Try again. If the problem 
persists, wait an hour or 
so for the line to clear 
and try again.
Or, turn the ECM mode 
on. See page 10.2.