Samsung CLX-8380 Manual De Usuario
12.13
<Troubleshooting>
Motor does not
operate: [zzz].
Please turn off
then on
operate: [zzz].
Please turn off
then on
There is a problem
in the control of
motor unit.
in the control of
motor unit.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
and turn it on again. If
the problem persists,
please call for
service.
Original paper
does not feed in
scanner
does not feed in
scanner
The lead edge of the
document failed to
actuate the scan
sensor within the
correct time after
actuating the
registration sensor.
document failed to
actuate the scan
sensor within the
correct time after
actuating the
registration sensor.
Original paper is
too long for
scanner. Check
size
too long for
scanner. Check
size
Oversized document
or double-feeding of
originals.
or double-feeding of
originals.
Open the DADF cover
and remove the
jammed original.
(Page 12.1)
Check the document
size whether it is
supported.
(Page 15.1)
and remove the
jammed original.
(Page 12.1)
Check the document
size whether it is
supported.
(Page 15.1)
Original paper jam
in front of scanner
in front of scanner
The originals are
jammed in DADF.
jammed in DADF.
Original paper jam
in front of scanner
duplex path
in front of scanner
duplex path
Paper has jammed
during duplex
printing in the DADF.
during duplex
printing in the DADF.
Clear the jam.
(Page 12.2)
(Page 12.2)
Original paper jam
inside of scanner
inside of scanner
The lead edge of the
document failed to
actuate the gate
sensor within the
correct time after
actuating the scan
sensor.
When the machine
is on, jammed paper
is detected in the
DADF.
document failed to
actuate the gate
sensor within the
correct time after
actuating the scan
sensor.
When the machine
is on, jammed paper
is detected in the
DADF.
Original paper jam
while reversing
paper in scanner
while reversing
paper in scanner
The lead edge of the
document failed to
actuate the duplex
sensor within the
correct time when
the document was
fed the wrong way.
document failed to
actuate the duplex
sensor within the
correct time when
the document was
fed the wrong way.
Paper jam at exit
of finisher
of finisher
Paper jammed in the
stacker exit part.
stacker exit part.
Pull jammed paper
from the stacker exit.
from the stacker exit.
Paper Jam at the
bottom of duplex
path
bottom of duplex
path
Paper has jammed
during duplex
printing.
during duplex
printing.
Clear the jam.
(Page 12.9)
(Page 12.9)
Message
Meaning
Suggested solutions
Paper Jam at the
top of duplex path
top of duplex path
Paper has jammed
during duplex
printing.
during duplex
printing.
Clear the jam.
(Page 12.9)
(Page 12.9)
Paper Jam in exit
area
area
Paper has jammed
in the fuser area.
in the fuser area.
Clear the jam.
(Page 12.9)
(Page 12.9)
Paper jam in front
of finisher
of finisher
Paper jammed in the
stacker.
stacker.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
door and remove
jammed paper by
lowering guide 1a or
1b.
Paper Jam in MP
tray
tray
Paper misfed from
multi-purpose tray
multi-purpose tray
Clear the jam.
(Page 12.7)
(Page 12.7)
Paper Jam in tray 1
Paper has jammed
in the feeding area
of the tray.
in the feeding area
of the tray.
Paper Jam in tray 2
Paper has jammed
in the feeding area
of the tray.
in the feeding area
of the tray.
Paper Jam in tray
2(HCF)
2(HCF)
Paper has jammed
in the feeding area
of the tray.
in the feeding area
of the tray.
Paper Jam in tray 3
Paper has jammed
in the feeding area
of the tray.
in the feeding area
of the tray.
Paper jam inside
finisher
finisher
Paper jammed in the
stacker.
stacker.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
door and remove
jammed paper by
lowering guide 1a or
1b.
Paper jam inside
finisher’s duplex
finisher’s duplex
Paper jammed in the
stacker.
stacker.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
door and remove
jammed paper by
lowering guide 1a or
1b.
Paper Jam inside
of duplex path
of duplex path
Paper has jammed
during duplex
printing.
during duplex
printing.
Clear the jam.
(Page 12.9)
(Page 12.9)
Paper Jam inside
of machine
of machine
Paper has jammed
in the registration
area.
in the registration
area.
Clear the jam.
(Page 12.8)
(Page 12.8)
Scanner locking
switch is locked or
another problem
occurred
switch is locked or
another problem
occurred
The CCD (Charged
Couple Device) lock
has been locked.
The CCD does not
detect its home
location or move.
Couple Device) lock
has been locked.
The CCD does not
detect its home
location or move.
Unlock the CCD lock.
(Page 1.3) Or turn off
the machine and on
again. Try again. If
the problem persists,
call for service.
(Page 1.3) Or turn off
the machine and on
again. Try again. If
the problem persists,
call for service.
Message
Meaning
Suggested solutions