Samsung SCX-6x22 Manual De Usuario

14.20   

<Troubleshooting>

The machine does not 
scan

• Check if a document is loaded into the 

machine.

• Check if your machine is connected to 

the computer. Make sure if it is 
connected properly if I/O error is 
reported while scanning.

• Check if the port is not busy. Since 

functional components of MFP (printer 
and scanner) share the same I/O 
interface (port), the situation of 
simultaneous access of different 
“consumer” application to the same port 
is possible. To avoid possible conflicts, 
only one of them at a time is allowed to 
gain control over the device. The other 
“consumer” will encounter “device busy” 
response. This can usually happen while 
starting scan procedure, and appropriate 
message box will be displayed.
To identify the source of the problem, 
you should open ports configuration and 
select the port assigned to your scanner. 
port’s symbol /dev/mfp0 corresponds to 
LP:0 designation displayed in the 
scanners’ options, /dev/mfp1 relates to 
LP:1 and so on. USB ports start at /dev/
mfp4, so scanner on USB:0 relates to /
dev/mfp4 respectively and so forth 
sequentially. In the Selected port pane 
you can see if the port is occupied by 
some other application. If this is the 
case, you should wait for completion of 
the current job or should press Release 
port button, if you are sure that the 
present port’s owner is not functioning 
properly.

I cannot scan via Gimp 
Front-end.

• Check if Gimp Front-end has 

“Xsane: Device dialog.” on the “Acquire” 
menu. If not, you should install Xsane 
plug-in for Gimp on the your computer. 
You can find Xsane plug-in package for 
Gimp on Linux distribution CD or Gimp 
home page. For the detail information, 
refer to the Help for Linux distribution CD 
or Gimp Front-end application. 

If you wish to use other kind of scan 
application, refer to the Help for 
application.

I encounter error 
“Cannot open port 
device file” when 
printing a document.

Please avoid changing print job 
parameters (via LPR GUI, for example) 
while a print job is in progress. Known 
versions of CUPS server break the print 
job whenever print options are changed 
and then try to restart the job from the 
beginning. Since Unified Linux Driver locks 
port while printing, the abrupt termination 
of the driver keeps the port locked and 
therefore unavailable for subsequent print 
jobs. If this situation occurred, please, try 
to release the port. 

PDF file does not print 
correctly-some parts 
are missing in 
graphics, text or 
illustrations.

Incompatibility between the PDF file and 
the Acrobat products.
Printing the PDF file as an image may 
enable the file to print. Turn on Print As 
Image from the Acrobat printing options.

  It Will take longer to print when you 

print a PDF file as an image.

The machine does not 
print.

The CUPS (Common Unix Printing 
System) version distributed with SuSE 
Linux 9.2 (cups-1.1.21) has a problem with 
ipp (Internet Printing Protocol) printing.

PDF file does not print 
correctly-some parts are 
missing in graphics, text 
or illustrations.

Incompatibility between the PDF file and 
the Acrobat products.
Printing the PDF file as an image may 
enable the file to print. Turn on Print As 
Image from the Acrobat printing options.

  It Will take longer to print when 

you print a PDF file as an image.

The document has 
printed, but the print job 
has not disappeared from 
the spooler in 
Mac OS 10.3.2.

Update your Mac OS to OS 10.3.3. or 
higher.

Some letters are not 
displayed normally 
during the Cover page 
printing.

This problem is caused because Mac 
OS can not create the font during the 
Cover page printing. English alphabet 
and numbers are displayed normally at 
the Cover page.