Samsung CLP-325W Manual De Usuario

Troubleshooting_ 84

Exit all software applications. Remove all 

software from the startup group, then restart 

Windows. Reinstall the printer driver.

Close all other applications, reboot Windows 

and try printing again.

These messages may appear during printing. 

Just keep waiting until the machine finishes 

printing. If the message appears in ready mode 

or after printing has been completed, check the 

connection and/or whether an error has 

occurred.

Refer to the Microsoft Windows User’s Guide that came with your 

computer for further information on Windows error messages.

Character voids are white areas within parts of 

characters that should be solid black:

•

If you are using transparencies, try another 

type of transparency. Because of the 

composition of transparencies, some character 

voids are normal. 

•

You may be printing on the wrong surface of 

the paper. Remove the paper and turn it over. 

•

The paper may not meet paper specifications 

If horizontally aligned black streaks or smears 

appear:

•

The toner cartridge may be installed 

improperly. Remove the cartridge and reinsert 

it.

•

The toner cartridge may be defective. Remove 

the toner cartridge and install a new one (See 

•

If the problem persists, the machine may 

require repair. Contact a service 

representative.

If the printed paper is curled or paper does not feed 

into the machine:

•

Turn over the stack of paper in the tray. Also try 

rotating the paper 180° in the tray. 

•

Change the printer option and try again. Go to 

printer properties, click Paper tab and set type 

to Thin Paper. Refer to the "Opening printing 

preferences" on page 60 for details.

Your machine is probably being used at an altitude 

of 1,000 m (3,281 ft.) or above.
The high altitude may affect the print quality such 

as loose toner or light imaging. You can set this 

option through Printer Setting Utility (See 

"Altitude adjustment" on page 50).

•

Check if the printer driver is installed in your 

system. Open Unified Driver Configurator and 

switch to the Printers tab in Printers 
configuration

 window to look at the list of 

available machines. Make sure that your 

machine is displayed on the list. If not, open 
Add new printer wizard

 to set up your 

device.

•

Check if the machine is started. Open 
Printers configuration

 and select your 

machine on the printers list. Look at the 

description in the Selected printer pane. If its 

status contains Stopped string, press the 
Start

 button. After that normal operation of 

the machine should be restored. The 

“stopped” status might be activated when 

some problems in printing occur. For 

instance, this could be an attempt to print a 

document when the port is claimed by a 

scanning application.

•

Ensure the port is not busy. Since functional 

components of machine (printer and scanner) 

share the same I/O interface (port), the 

situation of simultaneous access of different 

user applications to the same port is possible. 

To avoid possible conflicts, only one of them 

at a time is allowed to gain control over the 

device. The other user will encounter “device 

busy” response. You should open ports 

configuration and select the port assigned to 

your machine. In the Selected port pane you 

can see if the port is occupied by some other 

application. If this is the case, you should 

either wait for completion of the current job or 

press the Release port button, if you are sure 

that the present application is not functioning 

properly.

•

Check if your application has special print 

option such as “-oraw”. If “-oraw” is specified 

in the command line parameter, then remove 

it to print properly. For Gimp front-end, select 

“print” -> “Setup printer” and edit command 

line parameter in the command item.

•

The CUPS (Common UNIXPrinting System) 

version distributed with SuSE Linux 9.2 

(cups-1.1.21) has a problem with ipp (Internet 

Printing Protocol) printing.Use the socket 

printing instead of ipp or install a later version 

of CUPS (cups-1.1.22 or higher).