Primera Technology LX810 Manual De Usuario

C. BASIC TROUBLESHOOTING

Generally, when a malfunction or an abnormal condition occurs,

the "PAUSE " LED will keep blinking repeatedly and printing and

communication between the host PC and the printer will cease. 
After the problems have been solved, press PAUSE to clear the

error and continue printing.  Here is a general guide to some

common error conditions:

Missing gap

Printer ejects media 

•  Check Media Path

Refer to section 2-B  

or can not find the 

•  Check Position of 

for proper installation 

start of the label, 

sensor

of label stock

then times out with 
flashing "PAUSE" LED

Image printing  Label is not feeding

•  Check media path

Refer to section 2-B 

off center or off  straight, images 

•  Check throat guide

for proper installation

the edge of the  look misaligned

and roll guide

of label stock

label

Out of label 

Fast flashing

•  Install new label 

Refer to section 2-B

stock

"PAUSE" LED

·   stock/media

for proper installation
of label stock

Out of ink

Steady lit "LOW INK"  •  Replace ink ·

Refer to section 2-C

and "PAUSE" LED 

cartridges

for proper installation

and/or poor print 

•  Perform alignment ·

of ink cartridges

quality

•  Perform cleaning

Media/label 

Printer stalls, labels 

•  Press UNLOAD to

Refer to section 2-B

stock jam

appear damaged, 

reverse media

for proper installation

and "PAUSE" flashes 

•  Be sure to clear and

of label stock

quickly

labels from inside of
printer especially in
the print path 

•  Load new media

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