Savin SP 3300 Series Manual De Usuario

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9.10   
<Troubleshooting>
Common PostScript problems
The following situations are PostScript language specific and may occur 
when several printer languages are being used.
Note
• To receive a printed or screen displayed message when 
PostScript errors occur, open the Print Options window and 
click the desired selection next to the PostScript errors section.
Condition
Possible cause
Suggested solutions
PostScript file 
can not be 
printed.
The PostScript 
driver may not 
be installed 
correctly.
• Print a configuration page 
and verify that the PostScript 
version is available for 
printing.
• Install the PostScript driver; 
to installing the PS printer 
driver, see the Software 
Section.
• If problem consists, contact a 
service representative.
“Limit Check 
Error” message 
appears.
The print job 
was too 
complex.
You might need to reduce the 
complexity of the page.
A PostScript 
error page 
prints.
Print job may 
not be 
PostScript.
Make sure that the print job is a 
PostScript job. Check to see 
whether the software 
application expected a setup or 
PostScript header file to be sent 
to the printer.
When print a 
document in 
Macintosh with 
Acrobat Reader 
6.0 or higher, 
colors print 
incorrectly.
The resolution 
setting in the 
printer driver 
may not be 
matched with 
that in Acrobat 
Reader.
Make sure that the resolution 
setting in your printer driver 
matches that in Acrobat 
Reader.
Common Macintosh problems
Condition
Suggested solutions
The printer does not 
print PDF file correctly. 
Some parts of graphics, 
text, or illustrations are 
missing.
Incompatibility between the PDF file and 
the Acrobat products:
Printing the PDF file as an image may 
solve this problem. Turn on Print As 
Image
 from the Acrobat printing options.
Note
: It will take longer to print when you 
print a PDF file as an image.
The document has 
printed, but the print job 
has not disappeared 
from the spooler in Mac 
OS 10.3.2.
Update your Mac OS to OS 10.3.3 or 
higher.
Some letters are not 
displayed normally 
during the cover sheet 
printing.
This problem is caused because Mac OS 
cannot find the font during the cover 
page printing. 
Alphanumeric characters, in the Billing 
Info field, are only allowed for printing on 
the cover page. Other characters will be 
broken on the printout.