Savin 2045 Manual De Usuario

Troubleshooting

85

Cannot detect original size. Select scan size.

❒ These messages appear alternately.

• Place the original correctly.

• Specify the scan size.

• When placing an original directly 

on the exposure glass, the open-
ing/closing action of the ADF 
triggers the automatic original 
size detection process. Lift the 
ADF by more than 30 degrees.

Cannot find SMTP server. Check DNS or SMTP.

• Check whether this machine and 

the e-mail server are correctly 
connected to the network.

• The e-mail server is not running 

or is not in service.

• Check whether the Network set-

tings in System Settings are cor-
rect.

Cannot select over 30 files at the same time.

To deliver more than 30 stored files, 
divide the files and perform the op-
eration several times.

Cannot specify more than 500 destinations at the same 
time.

When there are 500 or more destina-
tions for delivery or e-mail, split the 
destinations into two or more 
groups.

Exceeded max. data capacity. Check the scanning reso-
lution, then press Start again.

Specify the scan size and resolution 
again. Note that it may not be possi-
ble to scan very large originals at a 
high resolution. See p.79 “Relation-
ship between Resolution and Data 
Size”.

Exceeded max. data capacity. Check the scanning reso-
lution, then reset the original.

Specify the scan size and resolution 
again. Note that it may not be possi-
ble to scan very large originals at a 
high resolution. See p.79 “Relation-
ship between Resolution and Data 
Size”.

Exceeded max. E-mail size. Complete scan has not been 
made. Press [Send] to send the current scanned data, or 
press [Cancel & Delete].

The size of the e-mail exceeded the 
maximum size possible.

Reduce the volume of images and 
send it again.

Exceeded max. E-mail size. Sending E-mail has been 
cancelled. Check [Max. E-mail Size] in Scanner Features.

• Increase the size of [Max. E-mail 

.

• Set [Divide & Send E-mail] to [Yes 

 or [Yes (per max. size)].

Exceeded max. file capacity. Delete the unnecessary 
stored files.

The maximum number of files that 
can be stored is 3000. Delete unneed-
ed files.