OKI C3600 Manual De Usuario

Network User’s Guide

94

• Not enough RAM in the printer to process the print job. 

- Try printing at a lower resolution.

• Incorrect custom paper size being specified.

- Ensure that the Custom Paper Size in both the printer 

driver and your application are exactly the same. 

• The print job may have been rotated by your application.

An anomaly in the core Mac OS X 10.2.x causes custom 

paper sizes to be incorrectly rotated by 90 degrees, the 

Oki PostScript Printer Description (PPD) file implements a 

counter-rotation to solve this problem. However, some 

applications such as Quark Xpress or Macromedia 

Freehand may create their own PostScript code. For these 

applications, the custom paper size rotation issue does 

not apply.
In such cases, if the Oki PPD file is selected in Quark or 

Freehand’s print dialog, the print job will be incorrectly 

rotated by 90 degrees.
The Oki printer driver contains a Page Rotate option – this 

may be used to fix the problem. Alternatively, you may be 

able to rotate the page in your application program.

Symptoms:
Upon sending a job to the printer, the job disappears 

completely and is not printed, or the job remains stalled in the 

Printer Setup Utility (Print Center).