Zebra Technologies 3ULQWHUV Manual De Usuario

Troubleshooting

Zebra XiIIIPlus Users Guide

123

The LCD displays messages when there is an error condition. The error messages are 
listed below with the most likely causes and their solution.

Thermal Transfer Mode, ribbon is not 
loaded or is loaded incorrectly.

Load the ribbon correctly, following 
directions in 

Thermal Transfer Mode, ribbon is 
loaded but the ribbon sensor is not 
sensing the ribbon.

Adjust the media and ribbon sensor 
calibration.

Direct Thermal Mode

Make sure ribbon is not loaded and printer is 
in Direct Thermal Print Mode.

Make sure the printer driver and software 
settings are compatible with Direct Thermal 
Print Mode.

Labels are not loaded or are loaded 
incorrectly.

Load the labels correctly.

Media Sensor is not adjusted 
correctly.

Check the position of the media sensors, and 
adjust if necessary.

Printer is set for non-continuous labels 
but continuous labels are loaded.

‡Make sure the labels and the Media Type 

settings match.

‡Make sure the printer driver or software 

settings match the label and Media Type 
settings

‡Calibrate the printer.