Gateway 9210 Manual De Usuario

www.gateway.com

If you have a technical problem with your server, follow these recommendations before 
contacting Gateway Technical Support:

■

Make sure that your server is connected correctly to a grounded AC outlet that is 
supplying power.

■

If a peripheral device, such as a keyboard or mouse, does not appear to work, make 
sure that all cables are plugged in securely and plugged into the correct port or jack.

■

If you have recently installed hardware or software, make sure that you have installed 
it following the instructions provided with it. If you did not purchase the hardware 
or software from Gateway, see the manufacturer’s documentation and technical 
support resources.

■

If you have “how to” questions about using a program, see:

■

The program’s online Help

■

The program’s documentation

■

Your operating system’s documentation

■

The software or hardware manufacturer’s Web site

■

See 

.

■

Have your client ID, serial number (located on the back of your server case), and order 
number available, along with a detailed description of your issue, including the exact 
text of any error messages, and the steps you have taken.

■

Make sure that your server is nearby at the time of your call. The technician may have 
you follow appropriate troubleshooting steps.

■

Consider using Gateway’s Internet technical support. Gateway’s Web site has FAQs, 
tips, and other technical help. You can also use the Web site to e-mail Technical 
Support. For more information, visit Gateway’s Technical Support Web site at 

support.gateway.com

.