Gateway Profile 4 Manual De Usuario
249
Telephone support
www.gateway.com
Telephone support
Gateway offers a wide range of customer service, technical support, and
information services.
information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through your telephone to get answers
to your questions:
to your questions:
Service description
How to reach
Use an automated menu system and your
telephone keypad to find answers to common
problems.
telephone keypad to find answers to common
problems.
800-846-2118 (US)
877-709-2945 (Canada)
877-709-2945 (Canada)
Resource
Service description
How to reach
Fax on demand
support
support
Order a catalog of documents on common
problems, then order documents by document
numbers. The documents will be faxed to you.
problems, then order documents by document
numbers. The documents will be faxed to you.
800-846-4526 (US)
877-709-2951 (Canada)
877-709-2951 (Canada)
Gateway’s
fee-based
software tutorial
service
fee-based
software tutorial
service
Get tutorial assistance for software issues billed by
the minute.
the minute.
800-229-1103 (charged
to your credit card)
900-555-4695 (charged
to your telephone bill)
to your credit card)
900-555-4695 (charged
to your telephone bill)
Gateway
Technical
Support
Technical
Support
Talk to a Gateway Technical Support representative
about a non-tutorial technical support question.
(See “Before calling Gateway Technical Support”
on page 248 before calling.)
about a non-tutorial technical support question.
(See “Before calling Gateway Technical Support”
on page 248 before calling.)
TDD Technical Support (for hearing impaired) is
available:
available:
Weekdays 6:00 a.m. - 8:00 p.m. Central Time
Weekends 6:00 a.m. - 5:00 p.m. Central Time
800-846-2301 (US)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191 (all other
countries)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191 (all other
countries)
800-846-1778 (TDD)
America Online
Get support for your America Online ISP account.
800-827-6364 (US)
888-265-4357 (Canada)
CompuServe
Get support for your CompuServe ISP account.
800-848-8990 (US)
Sales,
accounting, and
warranty
accounting, and
warranty
Get information about available systems, pricing,
orders, billing statements, warranty service, or
other non-technical issues.
orders, billing statements, warranty service, or
other non-technical issues.
800-846-2000 (US)
888-888-2037 (Canada)
888-888-2037 (Canada)