DELL PP05XB Manual De Usuario

90

Troubleshooting

4 Diagnostics can be invoked one of two ways:

a

Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select 
Diagnostics from the boot menu and press <Enter>.

 

NOTE: 

If you wait too long and the operating system logo appears, continue to wait until you see the 

Microsoft

®

 Windows

®

 desktop. Then shut down your computer and try again.

b

Press and hold the <Fn> key while powering the computer on.

 

NOTE: 

If you see a message stating that no diagnostics utility partition has been found, run the Dell 

Diagnostics from the Drivers and Utilities CD.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, 
keyboard, hard drive, and display.

•

During the assessment, answer any questions that appear.

•

If a failure is detected, the computer stops and beeps. To stop the assessment and restart the 
computer, press <Esc>; to continue to the next test, press <y>; to retest the component that 
failed, press <r>. 

•

If failures are detected during the Pre-boot System Assessment, write down the error code(s) and 
contact Dell see "Contacting Dell" on page 155).

If the Pre-boot System Assessment completes successfully, you receive the message 

Booting Dell 

Diagnostic Utility Partition. Press any key to continue

.

5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities CD

1 Insert the Drivers and Utilities CD.
2 Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows 
desktop. Then shut down your computer and try again.

 

NOTE: 

The next steps change the boot sequence for one time only. On the next start-up, the computer boots 

according to the devices specified in the system setup program.

3 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>.
4 Select the Boot from CD-ROM option from the menu that appears and press <Enter>.
5 Type 

1

 to start the menu and press <Enter> to proceed.

6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select 

the version appropriate for your computer.

7 When the Dell Diagnostics Main Menu appears, select the test you want to run.