HP HP-UX Workload Manager 9000 Servers LTU B8843CA#2AH Prospecto
Los códigos de productos
B8843CA#2AH
Support
Support
Support
Support
GiCAP can transfer usage rights between servers with different support levels. When a support call is placed on a hardware or
software component that has been borrowed from another server, the level of support delivered to the Customer will be the level of
support purchased for the borrowing complex, not the complex loaning the resources. For example, if a server covered under same
day support loans usage rights to a server covered under 24 x 7 support, and the component fails, 24 x 7 support will be delivered.
GiCAP can transfer usage rights between servers with different support levels. When a support call is placed on a hardware or
software component that has been borrowed from another server, the level of support delivered to the Customer will be the level of
support purchased for the borrowing complex, not the complex loaning the resources. For example, if a server covered under same
day support loans usage rights to a server covered under 24 x 7 support, and the component fails, 24 x 7 support will be delivered.
Support pricing for GiCAP consists of an ongoing monthly support charge. The ongoing support charge covers support for the
GiCAP software as well as to compensate for potential support level differences between servers within the grouping. Watson will
select the appropriate support band, 6B0, to apply the support associated with each GiCAP Sharing Right.
GiCAP software as well as to compensate for potential support level differences between servers within the grouping. Watson will
select the appropriate support band, 6B0, to apply the support associated with each GiCAP Sharing Right.
QuickSpecs
Instant Capacity
Instant Capacity
Instant Capacity
Instant Capacity
Global Instant Capacity (GiCAP)
DA - 11723 Worldwide — Version 20 — February 1, 2010
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