DELL 01HNXJA00 Manual De Usuario

Prepare all items being returned, whether for 

repair or credit, as follows:

NOTE: Before you return the product to Dell, 

make sure to back up any data on the hard 

drive and on any other storage device in the 

product. Remove any and all confidential, 

proprietary and personal information, as 

well as removable media, such as CDs and 

PC Cards. Dell is not responsible for any of 

your confidential, proprietary or personal 

information; lost or corrupted data; or 

damaged or lost removable media that may 

be included with your return.

Call Dell to obtain a Return Material 

Authorization Number, and write it clearly 

and prominently on the outside of the box.

NOTE: For the telephone number to call 

for your region, see “Contacting Dell” on 

page 63.

Include a copy of the invoice and a letter 

describing the reason for the return.
Include a copy of the Diagnostics Checklist (see 

“Diagnostic Checklist” on page 62), indicating 

the tests that you have run and any error 

messages reported by the Dell Diagnostics 

(see “Dell Diagnostics” on page 46).
Include any accessories that belong with the 

item(s) being returned (power cables, software, 

guides, and so on) if the return is for credit.