Compaq 8000 Series Manual De Usuario

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using application recovery and system recovery    
77
 
The PC uses the operating system and installed software programs during 
normal operation. If your PC works improperly or stops because of the software, 
you may be able to repair it. 
You need recovery discs (CDs or DVDs) for some repairs that use the Compaq 
Application Recovery program or the Compaq System Recovery program. The 
PC does not include recovery discs in the accessory box, but you can make your 
own recovery CDs or DVDs; see “creating recovery cds/dvds” on page 79. 
 
 
CAUTION: It is strongly recommended you create your recovery 
discs before you need them. 
 
You should also make the Compaq Recovery Tools CD. This CD contains 
utilities that allow you to make changes to your hard disk drive, including 
removing the recovery partition. See “using the recovery tools cd” on page 80. 
There are several methods to fix your PC, including using the System Recovery 
program. Try these methods in the order listed here, or refer to the table that 
follows the list. 
• 
Restart
   When you restart the computer, the PC starts over using the operating 
system and software in its memory. This is the simplest repair for your PC; 
just click Start, choose Turn Off Computer, and then click Restart
• 
Turn Off Computer
   When you turn off the computer and then turn it on 
again, you force the PC to copy the operating system into its memory and to 
clear some tracking information. This may eliminate some problems that can 
remain after performing a Restart. Refer to “turning off the pc” on page 11. 
• 
Driver Rollback
   This Microsoft Windows XP feature is part of the Windows 
Installer program used with the Add or Remove Programs utility in the Control 
Panel. It can revert to the previous version of a driver program if an 
installation fails when you are installing a new version of the driver program. 
For more information, type Rollback into the Search box in Help and Support. 
• 
System Restore
   This Microsoft Windows XP feature creates a restore point 
where it records the PC settings at that time and date. You can later return the 
PC to the settings recorded at the restore point. You can create a specific 
restore point, or have the operating system create a restore point. For 
example, when you use Add Programs to add a software program, the 
operating system automatically creates a restore point before it adds the 
using application recovery and 
system recovery