Cisco Systems 3560X Manual De Usuario

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Catalyst 3750-X and 3560-X Switch Software Configuration Guide
OL-21521-01
Chapter 51      Troubleshooting
Recovering from a Lost or Forgotten Password
  •
Connect a PC to the Ethernet management port. If you are recovering the password for a switch 
stack, connect to the Ethernet management port of a Catalyst 3750-X stack member. For details 
about using the internal Ethernet management port, see th
 and the hardware installation guide.
Step 2
Set the line speed on the emulation software to 9600 baud.
Step 3
On a Catalyst 3750-X switch, power off the standalone switch or the entire switch stack. On a 
Catalyst 3560-X switch, power off the switch.
Step 4
Reconnect the power cord to the switch or the stack master. Within 15 seconds, press the Mode button 
while the System LED is still flashing green. Continue pressing the Mode button until the System LED 
turns briefly amber and then solid green; then release the Mode button. 
Several lines of information about the software appear with instructions, informing you if the password 
recovery procedure has been disabled or not. 
  •
If you see a message that begins with this:
The system has been interrupted prior to initializing the flash file system. The 
following commands will initialize the flash file system
proceed to the 
, and follow the 
steps.
  •
If you see a message that begins with this:
The password-recovery mechanism has been triggered, but is currently disabled. 
proceed to the 
, and follow the 
steps.
Step 5
After recovering the password, reload the switch or the stack master.
On a Catalyst 3560-X switch:
Switch> reload
Proceed with reload? [confirm] y
On a Catalyst 3750-X switch:
Switch> reload
 slot
 <stack-master-member-number>
Proceed with reload? [confirm] y
Step 6
For Catalyst 3750-X switches, power on the rest of the switch stack.
Procedure with Password Recovery Enabled
If the password-recovery mechanism is enabled, this message appears:
The system has been interrupted prior to initializing the flash file system. The following 
commands will initialize the flash file system, and finish loading the operating system 
software:
flash_init
load_helper
boot