Cisco Systems 2950SX-48 Manual De Usuario

Cisco Systems, Inc.

Page 14 of 15

Service and Support

The services and support programs described here are available as part of the Cisco Desktop Switching Service and

Support solution and are available directly from Cisco Systems

and through resellers.

Ordering Information

Service and Support

Features

Benefits

Advanced Services

Total Implementation
Solutions (TIS)—Available
direct from Cisco

Packaged Total
Implementation Solutions
(Packaged TIS)—Available
through resellers

• Project management

• Site survey, configuration deployment

• Installation, text, and cutover

• Training

• Major moves, adds, changes

• Design review and product staging

• Supplements existing staff

• Ensures that functions meet needs

• Mitigates risk

Technical Support Services

Cisco SMARTnet

services

and Cisco SMARTnet
Onsite services—Available
direct from Cisco

Packaged Cisco SMARTnet
services—Available
through resellers

• Around-the-clock access to software

updates

• Web access to technical repositories

• Telephone support through the Technical

Assistance Center

• Advance replacement of hardware parts

• Enables proactive or expedited

issue resolution

• Lowers cost of ownership by using

Cisco expertise and knowledge

• Minimizes network downtime

Model Numbers

Configuration

WS-C2950-12

• 12 10/100-Mbps ports

• 1-RU standalone, fixed-configuration, managed 10/100-Mpbs switch