Canton 3C16476CS Manual De Usuario

This chapter lists some issues that you may encounter 
while installing, using, and managing the Switch, 
with suggested courses of corrective action to take. 

If you encounter an issue that is not listed here and 
you cannot solve it, check the 3Com Knowledgebase 
at 

http://knowledgebase.3com.com

 before contacting 

your local technical support representative.

For more information on how to obtain support for 
your Switch, refer to 

If the Switch does not operate normally or if the 
firmware becomes corrupted, you can reset the 
Switch to factory defaults.

To reset the Switch to its factory defaults:

Using the tip of a pen (or a similar object), press the 
Recovery button on the rear panel of the Switch. See 

 for illustration.

Power off the Switch, and then power it back on, 
while keeping the Recovery button pressed.

Release the Recovery button.

Reset the Switch either by:

■

Accessing the Web interface using Discovery, and 
then pressing the RESET button on the Initialize tab 
of the Administration menu. After you click RESET, 
a confirmation message appears. Click OK to con-
firm.

■

Powering off the Switch, and then powering it 
back on.

 for more information.

If you forget the password to the Web interface after 
you set it, you will need to reset the Switch to regain 
access. See 

 for instructions. 

After resetting the Switch, log on to the Web inter-
face using the default admin account settings:

■

User name – 

■

Password – blank (no password)