GarrettCom Quad Manual De Usuario

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Magnum Quad-Series Fiber Switches 
Installation and User Guide (06/03) 
6.0 TROUBLESHOOTING 
etwork environments.  The installation of Magnum 
tforward procedure (see  INSTALLATION, Section 
.6);  the 
orward and is discussed in Section 4. 
uring installation or operation, this section is 
   help loc e, ident
 and co
lease follow the 
suggestions listed below prior to contacting your supplier.  However, if you are unsure of 
the procedures described in this section or if the Magnum Quad Series Fiber Switch is 
not performing as expected, do not attempt to repair the unit; instead contact your 
supplier for assistance or contact GarrettCom Customer Support. 
 
6.1 
Before Calling for Assistance 
1. 
If difficulty is encountered when installing or operating the unit, refer back to 
 
the Installation Section of the applicable chapter of this manual.  Also check 
 
to make sure that the various components of the network are interoperable. 
2. 
Check the cables and connectors to ensure that they have been properly 
 
connected and the cables/wires have not been crimped or in some 
way  
impaired during installation.  (About 90% of network downtime can 
be  
attributed to wiring and connector problems.) 
3. 
Make sure that an AC power cord is properly attached to each Magnum Quad 
Series Fiber Switch unit.  Be certain that each AC power cord is plugged into a 
functioning  electrical outlet.  Use the PWR LEDs to verify each unit is 
receiving power. 
4. 
If the problem is isolated to a network device other than the Magnum Quad 
Series Fiber Switch product, it is recommended that the problem device is 
replaced with a known good device.  Verify whether or not the problem is 
corrected.  If not, go to Step 5 below.  If the problem is corrected, the Magnum 
Quad Series Fiber Switch and its associated cables are functioning properly. 
5. 
If the problem continues after completing Step 4 above, contact your supplier 
 
of the Magnum Quad Series Fiber Switch unit or if unknown, contact 
GarrettCom, Inc.by fax, phone or email (support@garrettcom.com) for assistance. 
 
 
All Magnum Ethernet products are designed to provide reliability and 
consistently high performance in all n
Quad Series Fiber Switch is a straigh
2
operation is also straightf
 
Should problems develop d
intended to
at
ify
rrect these types of problems.  P
 
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www  GarrettCom  com
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