GarrettCom DS50 Manual De Usuario

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Magnum DS50 / DS60s Dual Speed Hubs                  Installation and User Guide (06/02)
 
5.0 TROUBLESHOOTING 
 
All Magnum Ethernet products are designed to provide reliability and 
consistently high performance in all network environments.  Both the installation and 
operation of a Magnum DS50 / DS60 Dual-speed Hub Plus are simple procedures (see 
Section 3.0, INSTALLATION); operation is very simple and is described in Section 
4.0. 
 
Should problems develop during installation or operation, this section should help 
to locate, identify and correct such problems.  Please follow the suggestions listed 
below prior to contacting your supplier.  However, if you are unsure of any procedure 
described in this section, or if the Magnum DS50 / DS60 is not operating as expected, 
do not attempt to repair or alter the unit. Contact your supplier (or if unknown, contact 
GarrettCom) for assistance. 
 
5.1 
Before Calling for Assistance 
1. 
If difficulty is encountered when installing or operating the Magnum DS50 / DS60, 
refer back to Section 3.0, Installation and Section 4.0, Operation.  Check to make 
sure that the various other components of the network are operable. 
2. 
Check the cables and connectors to ensure that they have been properly 
 
connected and the cables/wires have not been crimped or in some way 
 
impaired during installation.  (About 90% of network downtime can be attributed 
 
to wiring and connector problems.) 
3. 
Be certain that the AC power cord is plugged into a functioning electrical outlet.  
  Make sure that the AC power cord is properly plugged into the DS50 / DS60 unit.  
Use the PWR LED to verify that the unit is receiving proper power. 
4.    If the problem is isolated to a network device other than the Magnum DS50 /  DS60, it 
is recommended that the problem device be replaced with a known good device.  
Verify whether or not the problem is corrected.  If not go to Step 5 below.  If the 
problem is corrected, the Magnum DS50 / DS60 and its associated cables are 
 functioning properly. 
5. 
If the problem continues after completing Step 4 above, contact your supplier of  the 
Magnum DS50 / DS60 unit (or if unknown, contact GarrettCom) by fax or by phone 
for assistance. 
 
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