McDATA 4416 Manual De Usuario

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Troubleshooting
4-5
Recovering a Switch Module
3. Replace the Fibre Channel port cable. Is the problem corrected?
• Yes  -  Complete.
• No  -  Continue.
4. Inspect the device to which the affected port is connected and confirm 
that the device and its HBA are working properly. Make repairs and 
corrections as needed. If the condition remains, contact your authorized 
maintenance provider.
Recovering a Switch Module
A switch can become inoperable or unmanageable for the following reasons:
Firmware becomes corrupt
IP  address  is  lost
Switch configuration becomes corrupt
Forgotten password
In these specific cases, you can recover the switch using maintenance mode. 
Maintenance mode temporarily returns the switch IP address to 10.0.0.1 and 
provides opportunities to do the following:
Unpack a firmware image file
Restore the network configuration parameters to the default values
Remove all user accounts and restore the Admin account name password 
to the default.
Copy the log file
Restore factory defaults for all but user accounts and zoning
Restore all switch configuration parameters to the factory default values
Reset the switch
Update the system boot loader
To recover a switch, do the following:
1. Place the switch in maintenance mode. Press and hold the Maintenance 
button with a pointed tool for 2–7 seconds.
2. Allow one minute for the switch to complete its tests. When the switch is 
in maintenance mode, all switch module LEDs are extinguished.
3. Establish a Telnet session with the switch using the maintenance mode IP 
address 10.0.0.1.
4. Enter the maintenance mode account name and password (prom, prom), 
and press the Enter key.
Switch login: prom
Password:xxxx