Gateway 7400 Manual De Usuario
108
Troubleshooting
The system does not recognize the CD drive.
Probable cause
Solution
The CD is not intended for PC
use
use
Make sure the CD is PC compatible.
The CD is loaded incorrectly
Make sure the label is facing up, then try again.
The CD is scratched or dirty
Try cleaning the CD with a lint-free cloth. Make
sure the CD is not scratched.
sure the CD is not scratched.
The CD drive needs to be
added as new hardware
added as new hardware
In the Control Panel window (Start | Settings |
Control Panel), double-click Add New
Hardware. Follow the on-screen instructions
for adding the drive.
Control Panel), double-click Add New
Hardware. Follow the on-screen instructions
for adding the drive.
The secondary IDE device
may be disabled
may be disabled
Restart your server, then press
F1
to open the
BIOS Setup utility. From the Advanced | IDE
Configuration menu, set the IDE Controller
to Both and the Secondary IDE Master to
Auto.
Configuration menu, set the IDE Controller
to Both and the Secondary IDE Master to
Auto.
The CD cables are not
installed correctly
installed correctly
Open the system and make sure all cables
between the CD controller and the CD drive
are connected correctly.
between the CD controller and the CD drive
are connected correctly.
The CD drive may be
defective
defective
Replace the CD drive.
8508366.book Page 108 Tuesday, October 23, 2001 11:29 AM