HP (Hewlett-Packard) 3110 Manual De Usuario

HP Webcam 3100/3110 User’s Guide

Still need help? Please refer to the warranty that came with your webcam for support phone numbers and Web site 
information.

I am having trouble using the 
webcam with SKYPE

Check for updates to make sure you installed the latest version of SKYPE.

Check the audio microphone and video settings. They should be set to USB 
Video Device (Windows XP) or HP Webcam 3100 (BK356AA)/
3110 (BK357AA) (Windows Vista or Windows 7).

I see a blank screen with 
static when I run SKYPE

After you place the call, make sure the video device is set to USB Video Device 
(Windows XP) or HP Webcam 3100 (BK356AA)/3110 (BK357AA) 
(Windows Vista or Windows 7).

The webcam microphone 
does not work with SKYPE

On the menu bar, select Call > Audio settings.

Make sure the microphone device is set to USB Video Device 
(Windows XP) or HP Webcam 3100 (BK356AA)/
3110 (BK357AA) (Windows Vista or Windows 7).

Drag the Microphone Volume slider towards High to increase the 
volume level.

Click Save. Retry your call.

I have more than one USB 
Video Device option. Which 
one should I use?

You have more than one video device connected to your PC. Try selecting each 
option and then attempt to use your webcam. If the webcam works, you found 
the right option. If the webcam doesn’t work, try another option until you find 
the one associated with your webcam.