Polycom DOC2066F Manual De Usuario
MGC Manager User’s Guide - VoicePlus Edition
8-11
Defining Recording Functions in IVR Service
For the conferencing MCU, you need to define an IVR Message Service with
activated recording messages and DTMF codes.
activated recording messages and DTMF codes.
For a full description of the definition of new IVR Services in MGC Manager,
refer to the MGC Manager User’s Guide Volume II, Chapter 2. In this context
only the procedures relevant to the ReadiRecorder are described.
refer to the MGC Manager User’s Guide Volume II, Chapter 2. In this context
only the procedures relevant to the ReadiRecorder are described.
To define recording functions for an IVR Service:
1.
When defining a new IVR Service in the IVR Service Properties wizard,
open the General dialog box and scroll down the list of messages to the
recording messages.
open the General dialog box and scroll down the list of messages to the
recording messages.
2.
Select the Recording In Progress message and from the list select the
appropriate message file: rcrdconf.aca.
appropriate message file: rcrdconf.aca.
3.
Select the Recording Failed message and from the list select the
appropriate message file: rcrdfail.aca.
appropriate message file: rcrdfail.aca.
This step is required only if you are not using the default IVR Service or if your
current IVR Service does not include the recording messages.
current IVR Service does not include the recording messages.