Polycom 2000 Manual De Usuario
Chapter 15-Gateway Calls
15-12
Configuring the Gateway Components on the RMX
To enable gateway calls in the RMX, the following components have to be
configured:
•
•
Conference IVR Service to be used with the Conference Profile assigned
to the Gateway Profile. The IVR Services are used for Gateway IVR
connections.
•
Conference Profile that includes the IVR Service for the Gateway
Session and the settings to automatically terminate the Gateway
Session: when one participant is still connected or when no
participants are connected
•
Gateway Profile for call routing.
Defining the IVR Service for Gateway Calls
The system is shipped with a default Conference IVR Services for gateway
calls named GW IVR Service that enables you to run gateway calls
without defining a new Conference IVR Service. This IVR Service includes
the following settings:
•
•
Welcome slide and message - disabled
•
Conference and Chairperson Passwords - disabled
•
General Messages - all messages including the gateway messages and
dial tones are selected
•
Roll Call - disabled
•
Video Services - Click&View - enabled
•
Video Services - Video Welcome Slide - Default_GW_Welcom_Slide
•
Operator Assistance - disabled
You can define a new Conference IVR Service to be used for gateway calls.
This Conference IVR Service will be assigned to the appropriate Gateway
Profile.
To define a new Conference IVR Service for gateway calls:
1
To define a new Conference IVR Service for gateway calls:
1
In the RMX Management pane, expand the Rarely Used list and click
the IVR Services (
the IVR Services (
) entry.
The list pane displays the Conference IVR Services list.
2
On the IVR Services toolbar, click the New Conference IVR Service
(
)
button.
The New Conference IVR Service - Global dialog box opens.