Jenn-Air W10160641A Manual De Usuario

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Is the oven door open? Close the oven door all the way.

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Has the function been entered? See “Self-Cleaning Cycle” 
section.

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Has a delay start Self-Clean cycle been set? See “Self-
Cleaning Cycle” section.

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Has a delay start been set? See “Cook & Hold” section.

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Is the range level? Level the range. See the Installation 
Instructions.

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Is the proper temperature set? Double-check the recipe in 
a reliable cookbook.

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Is the proper oven temperature calibration set? See “Oven 
Temperature Control” section.

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Was the oven preheated? See “Bake,” and “Broil,” sections.

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Is the proper bakeware being used? See “Bakeware” 
section.

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Are the racks positioned properly? See “Positioning Racks 
and Bakeware” section.

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Is there proper air circulation around bakeware? See 
“Positioning Racks and Bakeware” section.

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Is the batter evenly distributed in the pan? Check to make 
sure batter is level in the pan.

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Is the proper length of time being used? Adjust cooking 
time.

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Has the oven door been opened while cooking? Oven 
peeking releases oven heat and can result in longer cooking 
times.

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Are baked items too brown on the bottom? Move rack to 
higher position in the oven.

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Are pie crust edges browning early? Use aluminum foil to 
cover the edge of the crust.

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

Call the dealer from whom your appliance was purchased, or call 
Jenn-Air at 1-800-688-1100 to locate an authorized service 
company. When calling, please know the purchase date and the 
complete model and serial number of your appliance. Be sure to 
retain proof of purchase to verify warranty status. 

If the dealer or service company cannot resolve your problem, 
write to:

Or call: 1-800-688-1100

U.S. customers using TTY for deaf, hearing impaired or speech 
impaired, call: 1-800-688-2080 (Monday - Friday, 8:00 a.m. - 
8:00 p.m. Eastern Time). 

NOTE: When writing or calling about a service problem, please 
include the following information:

1. Your name, address and daytime telephone number.

2. Appliance model number and serial number.

3. Name and address of your dealer or servicer.

4. A clear description of the problem you are having.

5. Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are 
available from Jenn-Air Brand Home Appliances, Customer 
eXperience Center.

(coil element models)

Order Part Number 242905

(ceramic glass models)

Order Part Number 31464

Order Part Number 31463

(includes cleaner, protectant, and applicator pads)

Order Part Number 31605

(ceramic glass models)

Order Part Number 3183488

(stainless steel models)

Order Part Number 31462

Order Part Number 31682