Polycom 1500/1800/2000/4000 Manual De Usuario

 

Call Detail Record (CDR) Utility

Polycom®, Inc. 

621

When the Multi-Part CDR is configured on the Collaboration Server, an additional column, Part Index is 
added to the CDR list.

The Part Index column displays the CDR file’s sequence in the CDR file set:

● CDRs up to 1MB consist of a single file. Each file has a unique Display Name and a Part Index of 1.

Duration

The actual conference duration.

Reserved Start Time

The reserved start time of the conference. If the conference started immediately 
this is the same as the Start Time.

Reserved Duration

The time the conference was scheduled to last. Discrepancy between the 
scheduled and the actual duration may indicate that the conference duration was 
prolonged or shortened.

Status

The conference status. The following values may be displayed:
•

Ongoing Conference 

Terminated by User 

Terminated when end time passed 

Automatically terminated when conference was empty – The conference 
ended automatically because no participants joined the conference for a 
predefined time period, or all the participants disconnected from the 
conference and the conference was empty for a predefined time period.

Conference never became ongoing due to a problem

Unknown error

Note: If the conference was terminated by an MCU reset, the status Ongoing 
Conference will be displayed.

File Retrieved

Indicates if the conference record was downloaded using any of the file retrieval 
buttons in the CDR List pane or the API.
•

Yes - when the conference record was retrieved to any file or using the API. 

No - when the conference record was not retrieved at all.

The File Retrieved field is updated whenever the record is downloaded.