Cisco Systems 1.0 (1) Manual De Usuario

Cisco Support Tools 1.0 User Guide 

How to Use the Services Screen   104 

To stop or start a service on the current system: 

1.  With the list of services displayed, select the appropriate check box (Start or 

Stop) for one or more services. 
Note: You cannot stop Critical (blue) services. Critical services are those that 

your company has designated as essential to the health of the current system. 
For these services, the Select/Stop check box is disabled. 

2.  Click the Start/Stop Services button. A confirmation screen displays, listing the 

services selected for an action. 

3.  Click the Start/Stop Services button.  
Caution: Prior to stopping a service, you should be aware of the significance of 
stopping it, including any dependant services that may be affected. Note that the 

Cisco CCBU Support Tools Node Agent service is required for the Support Tools 
Server to maintain a connection with the current system. Stopping this service will 

terminate your connection. 

The Services screen will not allow you to stop services with peer or child 
dependencies while those dependencies are running. If you attempt to stop such a 
service, the Dashboard returns a message alerting you that dependencies exist. 

As desired, you can save a system's Services list to a file in the Support Tools 
repository. These files can later be viewed or downloaded locally using the Files 

screen. 

To save Services to a file: 

1.  Click the Save button. A Save dialog box opens, displaying a default name for the 

file (Services<Hostname><Datetime>.xml). 

2.  Accept the default name or enter an alternate. Note that: 

ƒ  Files can only be saved to the Repository. Entering a path while saving has no 

effect. 

ƒ  All files are saved to an XML-formatted text file. While you can enter any 

extension you like, this will not affect the format in which the file is saved.