Cisco Systems 1.0 (1) Manual De Usuario

Cisco Support Tools 1.0 User Guide 

How to Use the CICMan Utility   158 

Use the CICMan utility to view and set NAM to CICM session information for a NAM 

CallRouter. For use with NAM Call Routers only. 

To run CICMan from the Support Tools Dashboard: 

1.  Use the System Select screen to select the system you want to work with. 

2.  From the Dashboard menu, select Cisco Common Tools > CICMan. 

3.  In the Arguments field, enter desired arguments, as described in the Using 

section below.  
Note: When entering arguments, the cicman command is already implied. Do 

not enter it in the Arguments field. 

4.  If desired, in the Commands field, enter (or paste from a batch file) a group of 

commands to run in batch mode. When you do this: 

ƒ  Separate individual commands by a new line. 

ƒ  Do not enter input flags. 

ƒ  Do not enter an input file name in the arguments field. 

5.  Specify the command duration time or accept the default (60 seconds). This is 

the amount of time the command will attempt to run before terminating.  

6.  If desired, check Elevate Command Priority. This ensures the command will run 

regardless of the level of server activity. 

7.  Click the Run button. 

From a command-line on a NAM Call Router, you can run CICMan from the ICM root 
directory. For example: 

c:\><icm_root>\cicman