Cisco Systems 1.0 (1) Manual De Usuario

Cisco Support Tools 1.0 User Guide 

How to Use the Registry Screen   93 

displays stating: "Data for this key has not been fetched."  

3.  Click the Fetch Registry link to retrieve registry data for that instance. 

As desired, you can save current registry settings to a file in the Support Tools 
repository (for example, as a backup before editing). Note that: 

•  Support Tools automatically downloads registry files at the time you connect to a 

system. If you suspect the system's registry settings have changed since you 

first connected to it, click the Refresh button to download the current registry. 

•  Saving saves the complete Cisco branch of your registry tree--not just the 

currently expanded portion of that branch. 

To save registry settings to a file: 

1.  Click the Save button. A Save dialog box opens, displaying a default name for the 

file (Registry<Hostname><Datetime>.xml). 

2.  Accept the default name or enter an alternate. Note that: 

ƒ  Files can only be saved to the Repository. Entering a path while saving has no 

effect. 

ƒ  All files are saved to an XML-formatted text file. While you can enter any 

extension you like, this will not affect the format in which the file is saved. 

3.  Click OK. The file is saved to the Repository on the Support Tools Server. 
Subsequent to saving, you can view or download saved files by selecting Registry > 
Files from the Dashboard menu. 

For related information, see: 

About Cisco Web Utilities 
How to Use the Files Screen 
How to Use the Compare Registries Screen 

For more information on specific ICM registry keys and settings, see: 

Cisco TAC ICM Technical Notes on Cisco.com 
Your ICM (Enterprise, IPCC, and Hosted) Technical Documentation