Polycom 3725-74600-004 Manual De Usuario

RealPresence Collaboration Server Virtual Edition Administrator’s Guide

B-2

Polycom, Inc.

Central Signaling indicating Recovery
status

Central Signaling startup failure

Central Signaling component is down.

Conference Encryption Error

Configuration of external database did not
complete.

Check the configuration of the external DB.

CPU IPMC software was not updated.

Turn off the MCU and then turn it on.

CPU slot ID not identified

The CPU slot ID required for Ethernet Settings was not provided by the Shelf
Management.

D channel cannot be established

DEBUG mode enabled

Possible explanations:

•

System is running in DEBUG mode.

•

System DEBUG mode initiated.

In this mode, additional prints are added and Startup and Recovery Conditions
are different then Non Debug Mode.
Change the DEBUG_MODE flag value to NO and reset the Collaboration
Server.

DEBUG mode flags in use

The system is using the DEBUG CFG flags.

DMA not supported by IDE device

Possible explanations:

•

DMA (direct memory access) not supported by IDE device: Incompatible
flash card / hard disk being used.

•

Flash card / hard drive are not properly connected to the board / one of the
IDE channels is disconnected.

•

DMA was manually disabled for testing.

DNS configuration error

Check the DNS configuration.

DNS not configured in IP Network Service

Configure the DNS in the IP Network Services.

Encryption Server Error. Failed to
generate the encryption key

FIPS 140 test failed while generating the new encryption key.

Error in external database certificate

Error reading MCU time

Failed to read MCU time configuration file ([status]).
Manually configure the MCU Time in the Collaboration Server Web Client or
RMX Manager Manager application.

eUserMsgCode_Cs_EdgeServerDnsFaile
d

eUserMsgCode_Cs_SipTLS_CertificateH
asExpired

eUserMsgCode_Cs_SipTLS_CertificateS
ubjNameIsNotValid_Or_DnsFailed

Table B-1

Active Alarms (Continued)

Alarm Code

Alarm Description