Samsung SCX-6545N Manual De Usuario

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Troubleshooting_ 112
Printing problems
The paper keeps 
jamming.
There is too much paper in the tray. Remove 
excess paper from the tray. If you are printing 
on special materials, use the multi-purpose 
tray.
An incorrect type of paper is being used. Use 
only paper that meets the specifications 
required by the machine. (See "Specification 
on print media" on page 35.)
There may be debris inside the machine. Open 
the front cover and remove the debris.
If an original does not feed into the machine, 
the DADF rubber pad may need to be 
replaced. Contact a service representative.
Transparencies 
stick together in the 
paper exit.
Use only transparencies specifically designed for 
laser printers. Remove each transparency as it 
exits from the machine.
Envelopes skew or 
fail to feed correctly.
Ensure that the paper guides are against both 
sides of the envelopes.
CONDITION
SUGGESTED SOLUTIONS
CONDITION
POSSIBLE CAUSE
SUGGESTED SOLUTIONS
The machine 
does not print.
The machine is not 
receiving power.
Check the power cord 
connections. Check the 
power switch and the power 
source.
The machine is not 
selected as the 
default printer.
Select Samsung SCX-6545 
Series PCL 6 (or Samsung 
SCX-6545 Series PS) as 
your default printer in your 
Windows.
Check the machine for the following:
The side cover is not closed. Close the side 
cover.
Paper is jammed. Clear the paper jam. (See 
"Clearing paper jams" on page 102.)
No paper is loaded. Load paper. (See "Loading 
paper" on page 38.)
The toner cartridge or the imaging unit is not 
installed. Install the toner cartridge or the imaging 
unit.
If a system error occurs, contact your service 
representative.
The connection 
cable between the 
computer and the 
machine is not 
connected properly.
Disconnect the printer cable 
and reconnect it.
The connection 
cable between the 
computer and the 
machine is 
defective.
If possible, attach the cable 
to another computer that is 
working properly and print a 
job. You can also try using a 
different printer cable.
The port setting is 
incorrect.
Check the Windows printer 
setting to make sure that the 
print job is sent to the correct 
port. If the computer has 
more than one port, make 
sure that the machine is 
attached to the correct one.
The machine may 
be configured 
incorrectly. 
Check the printer properties 
to ensure that all of the print 
settings are correct. 
The printer driver 
may be incorrectly 
installed.
Repair the printer software. 
See Software section.
The machine is 
malfunctioning.
Check the display message 
on the control panel to see if 
the machine is indicating a 
system error. Contact a 
service representative.