Samsung SCX-6545N Manual De Usuario

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119 _Troubleshooting
Common Linux problems
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The machine does 
not print.
Check if the printer driver is installed in your 
system. Open Unified Driver configurator 
and switch to the Printers tab in Printers 
configuration window to look at the list of 
available printers. Make sure that your 
machine is displayed on the list. If not, invoke 
Add new printer wizard to set up your device.
Check if the printer is started. Open Printers 
configuration and select your machine on the 
printers list. Look at the description in the 
Selected printer pane. If its status contains 
“(stopped)” string, press the Start button. 
After that normal operation of the printer 
should be restored. The “stopped” status 
might be activated when some problems in 
printing occurred. For instance, this could be 
an attempt to print document when port is 
claimed by a scanning application.
Check if the port is not busy. Since functional 
components of MFP (printer and scanner) 
share the same I/O interface (port), the 
situation of simultaneous access of different 
“consumer” application to the same port is 
possible. To avoid possible conflicts, only 
one of them at a time is allowed to gain 
control over the device. The other 
“consumer” will encounter “device busy” 
response. You should open ports 
configuration and select the port assigned to 
your printer. In the Selected port pane you 
can see if the port is occupied by some other 
application. If this is the case, you should 
wait for completion of the current job or 
should press Release port button, if you are 
sure that the present owner is not functioning 
properly.
Check if your application has special print 
option such as “-oraw”. If “-oraw” is specified 
in the command line parameter then remove 
it to print properly. For Gimp front-end, select 
“print” -> “Setup printer” and edit command 
line parameter in the command item.
The CUPS (Common Unix Printing System) 
version distributed with SuSE Linux 9.2 
(cups-1.1.21) has a problem with ipp 
(Internet Printing Protocol) printing.Use the 
socket printing instead of ipp or install later 
version of CUPS (cups-1.1.22 or higher).
The machine does 
not print whole pages 
and its output is half 
page printed.
It is a known problem that occurs when a color 
printer is used on version 8.51 or earlier of 
Ghostscript, 64-bit Linux OS, and reported to 
bugs.ghostscript.com as Ghostscript Bug 
688252.
The problem is solved in AFPL Ghostscript v. 
8.52 or above. Download the latest version of 
AFPL Ghostscript from http://sourceforge.net/
projects/ghostscript/ and install it to solve this 
problem.
I cannot scan via 
Gimp Front-end.
Check if Gimp Front-end has “Xsane: Device 
dialog.” on the “Acquire” menu. If not, you 
should install Xsane plug-in for Gimp on the 
your computer. You can find Xsane plug-in 
package for Gimp on Linux distribution CD or 
Gimp home page. For the detail information, 
refer to the Help for Linux distribution CD or 
Gimp Front-end application. 
If you wish to use other kind of scan application, 
refer to the Help for application.
I encounter error 
“Cannot open port 
device file” when 
printing a document.
Avoid changing print job parameters (via LPR 
GUI, for example) while a print job is in 
progress. Known versions of CUPS server 
break the print job whenever print options are 
changed and then try to restart the job from the 
beginning. Since Unified Linux Driver locks port 
while printing, the abrupt termination of the 
driver keeps the port locked and therefore 
unavailable for subsequent print jobs. If this 
situation occurred, try to release the port. 
The machine does 
not appear on the 
scanners list.
Check if your machine is attached to your 
computer. Make sure that it is connected 
properly via the USB port and is turned on.
Check if the scanner driver for your machine 
is installed in your system. Open Unified 
Driver configurator, switch to Scanners 
configuration, then press Drivers. Make sure 
that driver with a name corresponding to 
your machine's name is listed in the window. 
Check if the port is not busy. Since functional 
components of MFP (printer and scanner) 
share the same I/O interface (port), the 
situation of simultaneous access of different 
“consumer” application to the same port is 
possible. To avoid possible conflicts, only 
one of them at a time is allowed to gain 
control over the device. The other 
“consumer” will encounter “device busy” 
response. This can usually happen while 
starting scan procedure, and appropriate 
message box appears.
To identify the source of the problem, you 
should open ports configuration and select the 
port assigned to your scanner. port's symbol /
dev/mfp0 corresponds to LP:0 designation 
displayed in the scanners’ options, /dev/mfp1 
relates to LP:1 and so on. USB ports start at /
dev/mfp4, so scanner on USB:0 relates to /dev/
mfp4 respectively and so forth sequentially. In 
the Selected port pane you can see if the port is 
occupied by some other application. If this is 
the case, you should wait for completion of 
the current job or should press Release port 
button, if you are sure that the present port's 
owner is not functioning properly.
CONDITION
SUGGESTED SOLUTIONS