Toshiba Z930-S9311 Manual De Usuario

133

❖

Verify that the Service Set Identifier (SSID), or network 
name, is correct 

- 

i.e., that it matches the SSID assigned to the 

access point you are attempting to connect through. SSIDs are 
case-sensitive. 

❖

Check the Windows

®

 Control Panel's Device Manager to verify 

that the Wi-Fi

®

 adapter is recognized by the Windows

®

 

operating system, and that the driver is loaded. To access 
the Device Manager, from the Start screen begin typing 
Computer, or if you are in the Desktop screen, move your 
pointer over the upper or lower right corner of the screen. 
When the Windows

®

 Charms appear click the Search  (

) 

Charm, and then type Computer. Click Control Panel, 
System and Security, and then System. Carefully note any 
error messages 

- 

these will be very helpful if you should 

confer with a support technician at a later time.

To enable or disable wireless communication, use the 

F12

 key. For 

more information see 

❖

Use IPCONFIG to verify that the computer has a useful IP 
address 

- 

one other than the private address of 

169.254.xxx.xxx assigned by Windows

®

.

From the Start screen, type 

Cmd

.

Click Command Prompt.

Enter 

IPCONFIG/ALL

, and then press 

ENTER

.

The IP address for each active network adapter will be 
displayed.

❖

Connect your computer directly to your router or broadband 
modem, by plugging a standard CAT5 Ethernet patch cable 
(sold separately) into your computer's RJ45 Ethernet port. If 
your connection problem disappears, the problem lies in the 
Wi-Fi

®

 part of your network.

❖

If you have enabled any security provisions (closed system, 
MAC address filtering, Wired Equivalent Privacy [WEP], etc.), 
check the access point vendor's Web site for recent firmware 
upgrades. Problems with WEP keys, in particular, are 
frequently addressed in new firmware releases.