Sennheiser EM 300-G3 Manual De Usuario

If a problem occurs ...

51

If a problem occurs that is not listed in the above table or if the problem cannot be solved with
the proposed solutions, please contact your local Sennheiser partner for assistance.

To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service &
Support”.

Audio signal is 
distorted

Transmitter sensitivity is 
adjusted too high

Adjust the transmitter sensitivity 
correctly (see the instruction manual 
of the transmitter).

Receiver’s audio output level is 
adjusted too high

Reduce the audio output level 
(see page 36).

No access to a 
certain channel

During scanning, an RF signal 
has been detected on this 
channel and the channel has 
been locked

Set the transmitter operating on this 
channel to a different channel and 
redo the frequency preset scan 
(see page 34).

During scanning, a transmitter 
of your system operating on this 
channel has not been switched 
off

Switch the transmitter off and 
redo the frequency preset scan 
(see page 34).

During the sound-
check, only one 
diversity display 
(I or II) appears on 
the display panel

One of the antennas is not 
correctly connected

Check the antenna cable or the 
antenna.

Antennas are not optimally 
positioned

Reposition the antennas.

None of the diver-
sity displays I or II 
appears on the 
display panel

Receiver’s squelch threshold is 
adjusted too high

Reduce the squelch threshold 
(see page 33).

Transmitter’s RF signal is too 
weak

Increase the transmission power of 
the transmitter.

Reduce the distance between 
transmitter and receiver.

Problem

Possible cause

Possible solution