Grindmaster BA-P Guía Del Usuario
Grindmaster Corporation™
Product Warranty for USA
Effective January 1, 2003
New Machines that have been manufactured by or for Grindmaster Corporation and all parts thereof are conditionally* warranted to the
original user by Grindmaster Corporation to be free from defects in material and workmanship (existing at the time of manufacture and
appearing during the stated warranty period) under normal use and service as follows:
original user by Grindmaster Corporation to be free from defects in material and workmanship (existing at the time of manufacture and
appearing during the stated warranty period) under normal use and service as follows:
• All Equipment including AMW
®
unless specified otherwise below: 2 years parts and 1 year labor
• Crathco barrel style freezers: 1 year parts and 90 days labor
• Compressors on refrigerated dispensers: 5 years parts and 1 year labor
• Compressors and evaporator assemblies on Crathco barrel style freezers: 5 years parts and 90 days labor
• Compressors on granita machines distributed by Grindmaster Corporation: 2 years parts, 1 year labor
• Micro-Controller based boards (except granita and Crathco barrel style freezers): 4 years parts and 1 year labor
• Grinding burrs on coffee grinding equipment manufactured by Grindmaster Corporation (does not include espresso
• Compressors on refrigerated dispensers: 5 years parts and 1 year labor
• Compressors and evaporator assemblies on Crathco barrel style freezers: 5 years parts and 90 days labor
• Compressors on granita machines distributed by Grindmaster Corporation: 2 years parts, 1 year labor
• Micro-Controller based boards (except granita and Crathco barrel style freezers): 4 years parts and 1 year labor
• Grinding burrs on coffee grinding equipment manufactured by Grindmaster Corporation (does not include espresso
grinders or Mahlkoenig grinders): 4 years parts (or 30,000 pounds of coffee - whichever comes first) and 1 year labor.
• Grindmaster Accessories (except glass decanters): 90 days parts only
• B-Series and Space Saver Urns: 2 years parts and 2 years labor.
• Espresso Machines and Distributed Products (Espresso Grinders, Mahlkoenig Grinders): 1 year parts and
• B-Series and Space Saver Urns: 2 years parts and 2 years labor.
• Espresso Machines and Distributed Products (Espresso Grinders, Mahlkoenig Grinders): 1 year parts and
1 year labor.
• Restoration Station refurbished equipment: 6 months parts, 90 days labor on work performed
During these warranty periods, Grindmaster Corporation will at its option (and after inspection), repair or replace a defective unit with no
charge for parts or bench labor during the applicable parts or labor warranty period, respectively. Grindmaster Corporation’s obligation under
these warranty periods shall be limited to repairing or replacing any part of said dispenser (excluding plastic parts, rubber parts, light bulbs or
normal wear items), which proves defective within the warranty period. These warranty periods run from the date of installation (proof of
installation date required), or 6 months following the date of shipment from the Grindmaster Corporation factory, whichever comes first.
Bench labor does not include the service agent's travel time, or cost of shipping to and from the service station or factory.
charge for parts or bench labor during the applicable parts or labor warranty period, respectively. Grindmaster Corporation’s obligation under
these warranty periods shall be limited to repairing or replacing any part of said dispenser (excluding plastic parts, rubber parts, light bulbs or
normal wear items), which proves defective within the warranty period. These warranty periods run from the date of installation (proof of
installation date required), or 6 months following the date of shipment from the Grindmaster Corporation factory, whichever comes first.
Bench labor does not include the service agent's travel time, or cost of shipping to and from the service station or factory.
*This warranty is subject to the following conditions, terms and exclusions (for a detailed list see Warranty Addendum):
• Warranty does not apply to machines or any part thereof which have been subject to any accident, abuse, misuse, neglect,
alteration, use on incorrect voltage, improper ventilation, damage caused in transit, improper installation or operation, improper
maintenance or repair, normal wear items, plastic or rubber parts, poor water conditions, machine adjustments, temporary
non-functioning conditions, fire, flood or acts of God;
maintenance or repair, normal wear items, plastic or rubber parts, poor water conditions, machine adjustments, temporary
non-functioning conditions, fire, flood or acts of God;
• Warranty is in lieu of all other warranties expressed or implied. In no event shall Grindmaster Corporation be liable for
consequential or incidental damages.
• The model and serial number of the unit (shown on the serial plate) shall be supplied to the service station or factory along with
the defective parts of the unit.
• Upon request by Grindmaster Corporation, some warranty parts, (including but not limited to: motors, compressors, micro
controlled based boards, gear motors, and burrs) shall be shipped prepaid to the Grindmaster Factory Service Center designated
in the RGA confirmation. Upon receipt, Grindmaster Corporation will inspect parts to verify warranty claim is valid. Replacement
parts will be billed out when shipped, and then credited on return of a part that is proven to be a valid warranty claim upon
inspection by Grindmaster Corporation. Warranty labor will not be paid until warranty claim parts are received and validated by
Grindmaster Corporation.
in the RGA confirmation. Upon receipt, Grindmaster Corporation will inspect parts to verify warranty claim is valid. Replacement
parts will be billed out when shipped, and then credited on return of a part that is proven to be a valid warranty claim upon
inspection by Grindmaster Corporation. Warranty labor will not be paid until warranty claim parts are received and validated by
Grindmaster Corporation.
• The buyer shall give prompt notice to Grindmaster Corporation, and must obtain prior authorization from Grindmaster
Corporation, for any claim to be made under said warranty via telephone at (800-695-4500) or writing to P.O. Box 35020,
Louisville, KY 40232-5020.
Louisville, KY 40232-5020.
• Upon request by Grindmaster Corporation, the defective equipment shall be shipped prepaid to the Grindmaster Factory
Service Center designated in the RGA confirmation, or, if requested by Grindmaster Corporation, to an authorized
Grindmaster service location.
Grindmaster service location.
• No field, outside or service station work is covered by this warranty without prior authorization by the
Grindmaster Service Department.
The dealers, distributors, employees and agents of Grindmaster Corporation are not authorized to modify this warranty or to add warranties
that are binding to Grindmaster Corporation. Neither written nor oral statements by such individuals establish warranties and thus should not
be relied upon. This will establish your warranty rights. The purchaser's redress against Grindmaster Corporation for the breach of any
obligation arising from the sale of this equipment, whether derived from warranty or elsewhere, shall be limited to repair, replacement or
refund at Grindmaster Corporation’s discretion.
that are binding to Grindmaster Corporation. Neither written nor oral statements by such individuals establish warranties and thus should not
be relied upon. This will establish your warranty rights. The purchaser's redress against Grindmaster Corporation for the breach of any
obligation arising from the sale of this equipment, whether derived from warranty or elsewhere, shall be limited to repair, replacement or
refund at Grindmaster Corporation’s discretion.
Grindmaster Corporation
™
4003 Collins Lane
Louisville, KY 40245 USA
(502) 425-4776
(800) 695-4500 (USA & Canada only)
FAX: (502) 425-4664
www.grindmaster.com
© Grindmaster Corporation, 2004
PRINTED IN USA
PRINTED IN USA
0805 Form # BW-317-02