Cadco CAPO-203 Folleto
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WARRANTY & SERVICE INFORMATION
* Specific product programs may introduce a longer warranty period.
This information will be covered in a separate document.
LineChef
TM
COMBINATION OVENS:
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One Year on-site warranty program
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Two Year warranty on heating elements
LineChef
TM
DIGITAL CONVECTION OVENS:
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Two Year On-site Limited Warranty program
LineChef
TM
MANUAL CONVECTION OVENS:
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120 Volt Models: Two Year Carry-in Limited Warranty
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208-240 Volt Models: Two Year On-site Limited Warranty
New OV Series
COMPACT MANUAL CONVECTION OVENS:
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120 Volt Models: Two Year Carry-in Limited Warranty
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208-240 Volt Model: Two Year On-site Limited Warranty
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Service centers available
throughout the U.S.
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National Service number:
877-603-7393
ALL OVENS: 90 day warranty on light bulbs & gaskets.
(NOTE: light bulbs & gaskets are easily changeable on-site by end-user,
and do not qualify for service center warranty assistance.
Call Cadco directly for warranty replacement of these items.)
Cadco, Ltd. warrants all products (in the United States and Canada) to be free from defects in material
and workmanship for a period of one year from date of purchase. (See product descriptions for other warranty
periods on specific parts: 90 day warranty on all light bulbs and gaskets for Combination and Convection
Ovens.) Warranty does not apply in cases of misuse, abuse or damage from external service or repair attempts
by unauthorized personnel.
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Copy of original invoice is required for proof of purchase date for warranty coverage.
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ALL CADCO ITEMS ARE CARRY-IN SERVICE ITEMS* (except all Grand & Jumbo Buffet Carts, all models
of CAPO combination ovens, all models of LineChef
TM
Digital Convection Ovens, and all 208-240 Volt Manual
Convection Ovens, which have on-site warranty service. (NOTES: (1) Buffet Cart Skirts have 30-day initial
defect warranty only; (2) Oven light bulbs & gaskets are easily changeable on-site by end-user, and do not
qualify for service center warranty assistance. Call Cadco directly for warranty replacement of these items.)
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ALL RANGES, BUFFET SERVERS, WARMING SHELVES, HOLDING TOWERS, GRIDDLES, GRILLS,
and FOOD STEAMERS should be returned directly to Cadco** for service.
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The customer is responsible to ship or deliver carry-in service items to a Cadco authorized service center,
or directly to Cadco**, along with a copy of the original invoice or sales receipt for proof of purchase date,
and a description of the problem.
**If returning a unit directly to Cadco, Ltd. for warranty repair, please call us first for a Return Authorization
Number. Return Authorization Number MUST be written on outside of carton to track the unit and avoid
service delays.
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*
If shipping the unit to Cadco or to a service location, be sure to pack it securely and insure it for its
original purchase price. Cadco is not responsible for damage or loss of unit in transit to us or a service center.
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Contact Cadco, Ltd. at (860) 738-2500 for the location of your nearest authorized service center.
Warranty is applicable only in USA and Canada. (**Canadian customers contact Joicey Food Services,
Ltd. in Ontario, Tel. (905) 825-9665. )
Please do not take your unit to the store where you purchased it for warranty repair.
For our authorized US service agent nearest you, please contact:
Cadco,
Ltd.
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145 Colebrook River Road, Winsted, CT 06098
Phone: (860) 738-2500
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Fax: (860) 738-9772
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E-mail: info@cadco-ltd.com
Commercial Food Equipment
Service Association
Associate Member