TallyGenicom LA48N Guía Del Usuario

Trouble-Shooting

7-4

The following table describes common paper handling problems and suggests solu-
tions. See Chapter 3, “Paper Handling” for detailed procedures on loading and using 
paper.

Paper cannot be loaded or 
fed.

Make sure that the paper select lever located on the 
top left of the printer is set correctly. Move the lever 
backward for continuous forms or forward for single 
sheets.

Make sure that the paper covers the paper-out sen-
sor, (i.e., the left paper edge is within 52 mm for sin-
gle sheets or 41 mm for continuous forms from the 
left edge of the platen.) This problem cannot occur if 
you use the forms tractor unit or insert a single sheet 
with its left edge in contact with the left paper guide.

Make sure that the tractor unit is correctly installed 
and that the tractor shaft gear engages the platen 
shaft gear. If you are using the tractor unit for rear 
feeding, open the front cover and make sure that the 
second stud from the left on the printer bottom frame 
projects outward.

Paper jams while loading.

Turn off the printer and remove the jammed paper. 
Remove any obstructions from the paper path.

Make sure that the paper thickness lever is set for 
the thickness of your paper. See the section “Paper 
Thickness Lever Positions” in Chapter 3.

Make sure that the left and right tractors are set so 
that the continuous forms are stretched taut. See the 
section “Using Continuous Forms” in Chapter 3.

Paper jams while printing.

Turn off the printer and remove the jammed paper. 
Remove any obstructions from the paper path.

Make sure that the paper thickness lever is set for 
the thickness of your paper. See the section “Paper 
Thickness Lever Positions” in Chapter 3.

For continuous forms, make sure that the incoming 
and outgoing paper stacks are correctly placed. 
Paper should feed straight. See the section “Posi-
tioning the Paper Stack” in Chapter 3.