HTC smart Guía Del Usuario

16  Chapter 9 Managing Your Phone

9.  Factory Resetting

Need to start over? If you’re passing your phone on to someone else 

or just want a fresh start, you can factory reset your phone. It’s not a 

step to be taken lightly. Factory resetting your phone will delete all 

your data. It returns the phone to the state it was in before the first 

time you turned it on.

Important 

Be sure to back up data (contacts and files) that you want to keep 

before you factory reset your phone.

Performing a factory reset via settings

1.  From the main Home screen, press MENU, and then tap  

Settings > Security > Factory reset.

.  Enter “1”, and then tap OK.

Performing a factory reset while phone is turned off

1.  Press and hold the VOLUME UP, VOLUME DOWN and  

END CALL/POWER buttons. You will then see this message on 

screen:

This operation will delete all 

your personal data, and reset all 

settings to manufacturer default. 

Press Volume Down to restore 

manufacturer default, or press 

other keys to cancel.

.  Press the VOLUME DOWN button to perform the factory reset, 

or press any other button to cancel the reset.

.  When prompted, press the VOLUME DOWN button to turn on 

the phone.

Tip 

If your phone hangs or freezes, remove the battery, wait for a few 

seconds, and then put it back in. After reinserting the battery, turn the 

phone back on.