Toshiba M20 Guía Del Usuario
210
If Something Goes Wrong
If you need further assistance
If you need further assistance
Contacting Toshiba
If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.
related, Toshiba offers a variety of resources to help you.
❖
Start with accessing Toshiba on the Internet using any Internet
browser by typing
browser by typing
pcsupport.toshiba.com
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
Your computer’s serial number.
❖
The computer and any optional devices related to the
problem.
problem.
❖
Backup copies of your operating system and all other
preloaded software on diskettes or CD-ROM.
preloaded software on diskettes or CD-ROM.
❖
Name and version of the program involved in the problem
along with its installation diskettes or CD-ROM.
along with its installation diskettes or CD-ROM.
❖
Information about what you were doing when the problem
occurred.
occurred.
❖
Exact error messages and when they occurred.
For technical support, call the Toshiba InTouch
®
Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273