GCC 12 Instruccion De Instalación

S

ERVICE AND

S

UPPORT

You can contact GCC for technical assistance in several ways. 

•

Technical Support phones: 781-276-8620. 

(U.S. only; outside the U.S. refer to back cover)

•

Fax: 781-275-1115.

•

GCC’s World Wide Web site: www.thevirtualprinterstore.com

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Internet email: support@gcctech.com

GCC’s Web site offers a wealth of information. The full manual for the Elite 12 Series of
printers is here, along with technical bulletins that deal with any problems that arise over the
life of your printer. Check www.thevirtualprinterstore.com to see if your problem has a
solution. 

GCC offers worldwide services from its dealers and service centers. They are supported by
training, technical documentation, and technical support.

GCC offers extended warranty programs for all its products. These extend the limited war-
ranty and cover all parts of the printer (except consumables, like the toner cartridge). You
can purchase an extended warranty during the limited warranty period, and renew it year
after year. 

You can download software upgrades from GCC’s web site.

Full instructions on packing the printer for transport are on the Elite 12 Series CD-ROM, in
the section on Maintenance and Troubleshooting. Always remove the toner cartridge from
the printer before transporting it.

You can purchase consumables such as toner cartridges, accessories, and upgrades direct from
GCC by calling, 1.800.422.7777 (U.S. only; outside the U.S. refer to back cover)or on the
web at www.thevirtualprinterstore.com.