Brady BP-IP300 Guía Del Usuario

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Basic Troubleshooting Guide
65
No Ribbon 
Detected
Supply missing RFID tag. Verify compatible supply has 
been loaded, if supply is correct 
select enter to bypass the error 
and the printer will load primary 
ribbon settings for Hassle Free 
mode.
No SMTP server
Printer is configured to 
send error messages to 
the server but the IP 
address of the recipient 
can not be found.
• Check that the IP address is 
correct and if the recipient is 
available.
or
• Go to the 
settings
 menu 
and turn 
SMTP
 off, then recycle 
power to the printer.
Not a 
Recommended 
Ribbon, Use 
XXXX instead
Ribbon does not match 
Primary ribbon 
compatibility selection.
Install recommended ribbon or if 
supply loaded is secondary option 
select enter to bypass the error 
and the Printer will load Primary 
Ribbon settings for Hassle Free 
mode. 
Out of paper 
Labels missing on the 
label material.
Replace label material or press 
the pause key to continue 
printing.
Out of ribbon
Out of transfer ribbon.
Insert new transfer ribbon.
Transfer ribbon melted 
during printing.
• Cancel the current print job.
• Change the heat level through 
the software.
• Clean the printhead (refer to 
• Load the transfer ribbon (refer 
• Restart the print job.
The ribbon is improperly 
installed.
• Cancel the current print job.
• Reinstall the ribbon (refer to 
• Restart the print job.
Error messages
Cause
Remedy