TiVo Series2 Guía De Instalación

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Troubleshooting
Why does the DVR have to be 
connected to a phone line? 
• The DVR needs to be connected to a phone line or to broadband Internet access in 
order to make its regular connection to the TiVo service. This connection downloads 
program information, which tells the DVR when programs are scheduled to air and on 
what channel. It also downloads additional information from the TiVo service, such as 
service updates.
My phone jack isn’t near the DVR.
• The DVR comes with a 25 foot phone cord. Phone cords longer than 25 feet are readily 
available at most hardware or electronics stores.
• After you complete Guided Setup, you can connect your DVR to a home network and 
use a broadband Internet connection instead of a phone line to connect to the TiVo 
service. See the TiVo Viewer’s Guide for details.
Do I need to keep the phone connected 
all the time?
• We recommend that you leave the phone line connected all the time. It will not 
interfere with your other needs for the phone line, and the DVR’s regular connections 
to the TiVo service will keep its program information fully up to date. 
After you complete Guided Setup, you can connect your DVR to a home network and 
use a broadband Internet connection instead of a phone line to connect to the TiVo 
service. See the TiVo Viewer’s Guide for details.
What if I need to use the phone while 
the DVR is connecting to the TiVo 
service?
• It’s unlikely that you’ll notice the DVR’s phone calls, because its connection to the 
TiVo service typically lasts only about 10 minutes and will occur during evening 
hours. However, if you do need to use the phone while a connection is in progress,