UMAX e5420 Guía Del Usuario

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• 
The version number of the scanner driver (located on the front of the CD). 
• 
The computer model you are using. 
• 
The application software packages that you are using. 
• 
Error codes or messages seen. 
• 
A description of what you were doing at the time of the malfunction so that the problem can be 
recreated. 
• 
Other observations that may aid the technician in identifying the problem and solution. 
 
When you call, please be in front of your computer.  You will need to have your scanner and the computer 
turned on.  Try to have as much information about your problem as possible.  This information allows the 
technician to more effectively troubleshoot your problem. 
 
Maintenance
 
 
With the exception of periodic cleaning, the scanner is virtually maintenance-free.  Please read the 
following section to learn how to properly maintain the scanner. 
 
Cleaning
 
 
Regularly cleaning the object glass will ensure that dirt or smudges will not reduce the quality of your 
scanned images.  Before you clean the glass, make sure the scanner is turned off and the power cord is 
unplugged.  Clean the object glass and document cover with a soft damp cloth and a mild detergent or 
alcohol. 
 
Warning:  Do not spray the cleaning fluid directly on the object glass.  Spraying the liquid directly on the 
glass may cause the liquid to penetrate the seams around the glass and contaminate the mirrors and lenses 
inside the scanner.  Please be sure you spray the liquid on the cleaning cloth and then wipe the glass clean. 
 
APPENDIX A. TECHNICAL SPECIFICATIONS
 
 
The following table defines the technical specifications for the AstraNET e5420/5470 Scanners. 
 
Scanner Specifications
 
Scanner Type 1-pass color flatbed 
Scanning Element Color CCD 
Optical Resolution 
Maximum Resolution 
1200 dpi x 2400 dpi                    
9600 dpi x 9600 dpi 
Color Density 42-bit color 
Light Source Cold Cathode Lamp 
Optics Enclosed Optical System 
Interface USB v1.1 
Operating System 
Windows 98/2000, Mac OS 8.0 
to 9.0 (for iMac and 
USB0compatible Macintosh 
computers) 
Scanning Modes 
B/W, halftone, 8-bit grayscale,   
14-bit grayscale, 24-bit color,     
42-bit color 
Maximum Document Size 8.5" x 11.7" 
Scanner Dimensions 18.1" x 11.6" x 3.2"