Utstar pn820 Guía Del Usuario

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These are common questions users have about using Voice command 
with their phones.

I can’t use Voice Command during a call – Voice Command is 
temporarily disabled during phone calls. 

I say a contact name but it is not recognized – 

•   Contacts without phone numbers cannot be called. Make sure that 

this contact has at least one phone number. 

•   Sometimes contacts are filed as a different name. Make sure that the 

name displayed in the contact list is the same as the first, middle, last 
name (or company) of the contact. 

•   Sometimes names have pronunciations that are not apparent to 

Voice Command. Try changing the spelling of the name. 

I can’t access my contacts – Contacts may become unavailable due 
to insufficient memory. Try increasing the amount of program memory, 
or synchronizing fewer contacts to the device. 

•   Verify that the Announce Calendar Reminders option is enabled. 

•   If you want appointments announced during meetings, make sure 

that the Only during free time option is not enabled. 

•   See Personalization for more information on these options. 

Playing the first song takes a long time – Store all your tracks in one 
folder for fastest access to media. 

My device cannot find my files – If your device cannot find files on 
your storage card, try removing it and re-inserting it.