ZyXEL NBG-417N Manual De Usuario
Chapter 24 Troubleshooting
NBG-417N User’s Guide
200
2
This can happen when you fail to log out properly from your last session. Try
logging in again after 5 minutes.
logging in again after 5 minutes.
3
Disconnect and re-connect the power adaptor or cord to the NBG-417N.
4
If this does not work, you have to reset the device to its factory defaults. See
24.3 Internet Access
I cannot access the Internet.
1
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide.
expected. See the Quick Start Guide.
2
Make sure you entered your ISP account information correctly in the wizard. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
fields are case-sensitive, so make sure [Caps Lock] is not on.
3
If you are trying to access the Internet wirelessly, make sure the wireless settings
in the wireless client are the same as the settings in the AP.
in the wireless client are the same as the settings in the AP.
• Go to Network > Wireless LAN > General > WDS and check if the NBG-417N
is set to bridge mode. Select Disable and try to connect to the Internet again.
4
Disconnect all the cables from your device, and follow the directions in the Quick
Start Guide again.
Start Guide again.
5
Go to Maintenance > Sys OP Mode > General. Check your System Operation Mode
setting.
setting.
• Select Router if your device routes traffic between a local network and
another network such as the Internet.
• Select Access Point if your device bridges traffic between clients on the
same network.
6
If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the NBG-
417N), but my Internet connection is not available anymore.
417N), but my Internet connection is not available anymore.