Crown 1-vcap Guía Del Usuario

1.

Service Return Authorization (SRA) is required for product being sent to the factory for 

service. Please complete the SRA by going to 
www.crownaudio.com/support/factserv.htm. If you do not have access to our website, 
call 1.800.342.6939, extension 8205 and we'll create the SRA for you.

2.

See packing instructions that follow.

3.    Ship product to: 

  CROWN AUDIO FACTORY SERVICE
  1718 W MISHAWKA RD. 
  ELKHART, IN 46517

4.

Use a bold black marker and write the SRA number on three sides of the box.

5.

Record the SRA number for future reference. The SRA number can be used to check 

the repair status.

Important: These instructions must be followed. If they are not followed, Crown Audio, 
Inc. assumes no responsibility for damaged goods and/or accessories that are sent with 
your unit. 

1.

Fill out and include the Crown Audio Factory Service Information sheet in the back of 

this manual.

2.

Do not ship any accessories (manuals, cords, hardware, etc.) with your unit. These 

items are not needed to service your product. We will not be responsible for these 
items.

3.

When shipping your Crown product, it is important that it has adequate protection. We 

recommend you use the original pack material when returning the product for repair. If 
you do not have the original box, please call Crown at 800.342.6939 or 574.294.8210 
and order new pack material. (Do not ship your unit in a wood or metal cabinet.)

4.

If you provide your own shipping pack, the minimum recommended requirements for 

materials are as follows:

 a. 200 P.S.I. burst test, Double-Wall carton that allows for 2-inch solid Styrofoam on all 

six sides of unit or 3 inches of plastic bubble wrap on all six sides of unit.

b.

Securely seal the package with an adequate carton sealing tape.

c.    Do not use light boxes or “peanuts”. Damage caused by poor packaging will not be 

covered under warranty.

5.   Enclose the completed Crown Audio Factory Service Information form (or securely 

attach it to the outside of carton) and re-seal the shipping pack with a sturdy carton 
sealing tape.